Doorbell camera helps neighbours pull woman from fire
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ByHelen McCarthy LeicesterPublished2 hours agoA woman has praised a group of neighbours who ran into her mother's home to rescue her from a fire.
Suzanne Wright was first alerted to the blaze by her mother's doorbell camera, which showed the neighbours trying in vain to break into the property in Wigston, Leicestershire, as they waited for the fire service to arrive. Inside, 87-year-old Phyllis Day, who has Alzheimer's, was asleep and completely unaware the fire had broken out. Wright used the doorbell camera's remote intercom function to instruct the group how to enter the house and they were able to pull her to safety.
The group noticed a fire in the house just before 23:30 BST on Thursday and began trying to break down the door. Wright said: "There are smoke alarms, but she'd taken her hearing aids out and was in bed, completely oblivious. Getting in the car with my husband and driving down here, I was talking to them through the doorbell intercom.
"When I saw them [on the doorbell camera] open the door and all step back, I realised that these people had run into a burning building to save my mummy, who was a relative stranger to them. "To not know what bedroom my mum was in and not know that you're going to be able to get back down the stairs… they're heroes."
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